Change management as a key element
Change management plays a key role here. After all, every change also harbors potential for conflict - first and foremost, there must be a willingness to embrace the innovation in question. And this almost always requires old thought patterns to be discarded. This calls for empathetic change managers who are able to build the necessary acceptance among all those involved, analyze processes, identify potential conflicts, ensure transparency, justify the methods and tools and also deal with resistance. And it is essential that the change manager is not the same as the project manager. Because if both roles are performed in the same role, conflicts of interest are inevitable.
The professions briefly explained
We can only roughly outline what exactly an (SAP) process manager or project manager does at our company due to the wide range of customer projects in the most diverse areas. This is because no two jobs are the same. We can assure you that both are varied areas. And both require skills that take account of rapid change and digital transformation. Nevertheless, we would like to give you a rough overview:
1
What does a (SAP) project manager do?
This person is responsible for the correct implementation of a project. This includes planning, leadership, communication, risk management, quality management, time management, reporting, completion, debriefing or an evaluation with regard to profitability.
2
What does a (SAP) process manager do?
Process managers document sequences and tasks in a company, are in close coordination with all parties - including across departments and sometimes across companies - and try to continuously improve processes. Process modeling always pursues goals such as cost savings, simple processes or greater efficiency.
We think bigger, we think more holistically
We will therefore remain primarily an SAP consulting company, but we are venturing - together with our customers - into a holistic (consulting) future. In order to give customers the best possible ability to act, to achieve learnings that will help us all move forward, to get the best for everyone involved, to further develop every company, and therefore also ourselves. And to walk this digital path together. In doing so, we rely on methods recommended by SAP, for example, as well as on our wealth of experience, skills and expertise. This makes us a holistic sparring partner when it comes to digital transformation.
Every change requires movement and the use of new methods and tools must be accompanied by continuous and structured change management, starting from management downwards.
Harald Slamanig
Project and process manager